Privacy Policy

When you fill out a contact or project brief form on our site, we collect the information you provide, including your name, email address, phone number (if given), and the details of your project inquiry.

We do not collect any information passively beyond standard server logs (IP address, browser type, referring URL). We do not use third-party analytics or tracking pixels.

We use the information you submit solely to respond to your inquiry and, if you become a client, to manage your project. We do not sell, rent, or share your information with third parties for marketing purposes.

If you give us your email address, we may follow up about your inquiry. We will not add you to a mailing list without your explicit consent.

Form submissions are stored securely and accessible only to VIVID staff. We take reasonable precautions to protect your information from unauthorised access, disclosure, or loss.

We retain inquiry data for as long as it is relevant to an active or potential client relationship. You may request deletion of your data at any time by emailing us.

This site uses a minimal cookie to remember your consent preference. We do not use advertising cookies, tracking cookies, or third-party analytics cookies.

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us at [email protected].

If you are located in the European Economic Area or the United Kingdom, you have additional rights under GDPR. If you are located in California, you have rights under CCPA. We will honour all applicable requests.

We may update this policy from time to time. When we do, we will update the date at the top of this page. Continued use of the site after a change constitutes acceptance of the updated policy.

Questions about this policy? Email us at [email protected].